- LED Bulbs
- Energy-saving lamps
- Special Lamps
- Lighting Accessories
TERMS AND CONDITIONS
Please read these terms of service carefully before accessing or using this website.
By this document GET A LAMP, S.L. sets forth the terms and conditions of use and use of the Web shop www.getalamp.com (hereinafter GET A LAMP), owned by GET A LAMP, S.L., a company established in Spain, Josep Pla 45, 08019 Barcelona and provided with CIF No. B66811605.
By placing an order in GET A LAMP, be aware of and accept without reservation or exception, every one of the terms and conditions set out in this document.
GET A LAMP, reserves the right to unilaterally modify each and every one of their obligations under the Terms and Conditions without notice. Also reserves the ability to restructure, modify or delete any information service or content included on this website without prior notice.
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Under these conditions, except that throughout this text is expressly provided otherwise, the following terms and expressions have the meanings indicated:
a) COMPANY: GET A LAMP, S.L.
b) Client means any entity, whether natural or legal person carrying out an order or a query in GET A LAMP.
c) Working Day: means any day other than Saturday, Sunday or holiday.
D) HOURS OF WORK: means the hours between 8:30 and 19 hours of a weekday.
e) PRODUCTS: any of the products and / or articles in the website of GET A LAMP to be published for sale or delivery to customers, according to the terms and conditions, which may also include SERVICES.
f) SERVICES: means any services from that GET A LAMP provides to clients directly or indirectly, pursuant to the terms and conditions.
g) CATALOG: refers to any products, articles and / or related services, posted or offered by GET A LAMP.
h) REQUEST: refers to an order for products, articles and / or services performed by a client to GET A LAMP.
i) Order Number: the unique order number issued for each application GET A LAMP ORDER made by the CUSTOMER on the Web.
j) BILL: refers to the document "BILL" GET A LAMP issued and sent to the customer for the purchase of products.
p) PACKING: we refer to packaging suitable for transport of the products safely, protecting the product to avoid damage or impact on them.
q) FORCE MAJEURE: means any cause, force majeure affecting GET A LAMP directly or indirectly to meet their obligations under these terms and conditions.
3. ORDERING INFORMATION
3.1. To place an order you (the customer) must be 18 years and be accessible by non cellular telephone.
3.2. The customer can order online at our website: www.getalamp.com, by clicking the checkout button and complete the steps required in the Web. If the customer does not find a product on the web, and GET A LAMP request the same information, we can offer to customers to purchase products through a BUDGET. In the latter case, the budget will include the price of the product, date of delivery and payment method. Not accept orders other than as described above.
3.3. All orders are subject to acceptance and availability of products ordered. GET A LAMP has the right to refuse any order placed by the customer.
3.4. When you place an order, GET A LAMP, notify its receipt by ORDER NUMBER. This notification is done through the Web of GET A LAMP and / or e-mail to the address indicated by you.
3.5 If we accept the order, we will notify our acceptance by issuing an Order Confirmation. Such notice shall be by email, provided you have provided your email address in the ORDER FORM. The Order Confirmation will be effective from sending the email notification.
3.6. By placing an order, you are bidding GET A LAMP purchase of the PRODUCTS you selected in accordance with these terms and conditions and undertakes to:
3.6.1. All the data you provide us with the purpose of purchasing goods or services offered on our website are correct and valid. The fact of providing false or inaccurate information is contrary to these Terms and Conditions.
3.6.2. The credit card or debit card used to make a purchase at GET A LAMP is your own card or your business card, and you are allowed / or used to purchase, and that there are sufficient funds or credit availability to cover the cost of goods or services for purchase on GET A LAMP. For our part, we reserve the right to obtain validation of your credit card or debit card before you provide goods or services.
3.7. GET A LAMP, will make every effort to deliver the products and / or services listed in your Order Confirmation, although there may be times when we are unable to supply these Products because, for example, that the product is no longer manufactured, are Discontinued or not available on the manufacturer. In these cases we will contact you to inform you about those products and as appropriate we will suggest alternative products of similar characteristics so you can buy. If you disagree with our suggestions in your order will cancel the list of products that we provide and we will refund the amount of money for products not supplied or the entire order for cancellation in accordance with these Terms and Conditions. The repayment of these sums of money will limit our liability to you if we are unable to deliver the products requested.
Very occasionally, the prices of the products shown on the website of GET A LAMP can be specified in the wrong way and show a lower price than appropriate. When this happens, and if we have confirmed your order we will contact you immediately to issue a new Order Confirmation for the right price. In the event that the price is much higher than appropriate, you may cancel your order and refund any amount already been satisfied.
3.8. The information contained in our advertising, brochures, other written material, on our website or may have been provided to you by our employees constitutes an invitation or suggestion to purchase. This information is not an obligation to supply any product from us.
3.9. Note, GET A LAMP may record and / or handle incoming and outgoing mail traffic for training purposes.
4. PRODUCT INFORMATION
4.1. GET A LAMP pays great attention to information and characteristics of the products published on the Web, through technical descriptions from partner companies and / or manufacturers, and photographs or images that illustrate the products. However, it is possible that errors occur PRODUCT information presented on the Web.
4.2. The characteristics, information and images shown are a guideline and may differ in color or some other aspect, they are not contractual and may differ from the final. If any of the images shown or essential to the decision of purchase, we suggest that before ordering make an inquiry to our customer service department by e-mail to customer.service @ GET A LAMP. com to verify your request and respond to it. In another case, consider that you understand and agree that certain features may vary due to various reasons beyond our control such as clerical errors, errors of the computer system, changes in product specifications, changes by the manufacturer. The availability of products are displayed for reference and may not be updated and are synchronized every 48/72 hours and include the reserves of material from other customers. If GET A LAMP is unable to supply the product or service requested by the client, GET A LAMP reserves the right to offer quality products or more at no extra cost. In this case, if the client does not accept the alternative offered by GET A LAMP, the client may cancel the order and demand the return of monies paid to GET A LAMP in relation to that order, including shipping and handling costs. Delivery times are estimates and information. It will tell you more accurate delivery time in the Order Confirmation after review by our trade. In any case thank you if you notice any abnormalities notify us to keep our information as faithful as possible to reality.
5. TRADE NAMES AND TRADEMARKS
5.1. The names and trademarks of the products published in GET A LAMP (except GET A LAMP) may not be accurate according to the manufacturer's instructions exactly, and may change or be different depending on country of origin of the product. In the event that the purchase of a product specification or require a particular brand, GET A LAMP ask before ordering.
5.2. GET A LAMP and the customer (individual or company) recognizes intellectual property rights of suppliers and manufacturers of the products published on the Web site and offered for sale by GET A LAMP.
6.1. The sale prices listed on the website of GET A LAMP are always displayed in EURO. VAT (21%) and handling charges and / or shipping are not included in these rates. VAT at the applicable rate indicated in your invoice will be payable by you (the customer).
6.2. The cost of WEEE, as appropriate, is included in the price of products offered by GET A LAM and are payable by the CLIENT (in accordance with the provisions of Royal Decree 208/2005 on the electrical and electronic equipment and management of its waste-WEEE-).
6.3. The cost of handling charges and / or shipping, where applicable, are payable by you (the Client) and are not included in price of products, the cost of handling these costs and / or shipping, the total is added the amount of the selected products when specified by the CUSTOMER REQUEST delivery address.
6.4. PRODUCTS AND / OR SERVICE, along with the VAT rate applicable, are billed at the price prevailing at the time of order. The price of the PRODUCTS shall be as indicated on your Invoice.
6.5. VAT at the applicable rate indicated in your invoice will be payable by you (the customer).
6.6. GET A LAMP reserves the right to change prices at any time. However, we are committed to applying the current rates listed in Web of GET A LAMP at the time of placing your order.
6.7. GET A LAMP, you can do promotions, discounts, special offers, subsidized shipping and handling costs at its discretion, either generally or under certain conditions through discount coupons to be used in order on the Web.
7.1. You must pay your order in EUROS.
7.2. To ensure safety in their payments, GET A LAMP has chosen to protect and secure their payments through PayPal and BBVA Bank, encrypting the connection when the latter are transmitted over the network. When you see the symbols of payment, you may consider that their operation is protected. The Paypal name may appear in the credit card statement or bank account.
7.3. GET A LAMP offers the following payment methods: with PayPal (which allows safe passage with Visa or Visa Electron, MasterCard, American Express), bank transfer.
7.4. Online payment with PayPal or credit card is through the security system "Secure Socket Layer, which encrypts your credit card information when transmitted over the Internet.
7.5. If you choose to pay with PayPal or credit / debit, you must provide details of your credit card at the time of your order and the corresponding charge will be at the time of the Order Confirmation, if it has obtained prior authorization from your bank or box. If payment has not been authorized, your order will be canceled.
7.6. For security reasons, anomaly or fraud, we reserve the right to verify the identity of the cardholder requesting additional documentation (such as identification and / or proof of address in your name) should be returned by fax or mail address so we can accept your order or cancel it if you do not obtain in a timely manner the required documentation and for this reason, we inform you that it is possible a 24-hour delay in shipping. Consequently, to avoid delays with your shipment, please indicate when ordering:
- A private email address or professional.
- A fixed telephone No. (workplace or home) where we may contact you at any time.
We apologize for any inconvenience this may cause. These security measures are a testament to our willingness to protect customers against possible bank fraud GET A LAMP.
7.7. If you pay by bank transfer, you will receive a payment request by e-mail to the address indicated by you at your request and your products will be shipped after receiving payment GET A LAMP. We do not receive payment for the full amount within a maximum of 8 working days from the date of your order will be canceled
8. DELIVERY MODE
8.1. GET A LAMP offers the following pattern / s of transmission:
8.1.1. Standard Shipping / UPS standard: If you choose this mode of delivery will receive your order in 3 / 5 working days by the shipping company UPS.
If you order before 12:00 am (ET Spain, GMT +1), your order will be processed the same day, provided the product / S show / n in "Existence" on the website of GET A LAMP. The cost of this type of shipment will be EUR 13.79 + VAT (21%) for deliveries within the European community. If the CLIENT requests, deliveries outside the European Community, they might lead to additional costs mentioned above, which will be reported to the customer before confirming your order.
9. DELIVERY OF ITS PRODUCTS
9.1. GET A LAMP Products purchased will be sent to the address (the customer) said at the time in which you made your purchase, if it is a member of the European Community. If the customer requires the delivery of the PRODUCT in countries outside the European Community, GET A LAMP may at your option and discretion, if you accept the REQUEST, contact the Client to inform the shipping and handling costs or additional cancel the order and return, if any, amounts paid by the customer.
9.2. The ownership of the goods does not pass to the customer until GET A LAMP receive full payment for the order made.
9.3. GET A LAMP does everything possible to respect the deadlines listed on our website and according to these TERMS AND CONDITIONS. However, GET A LAMP is not responsible for the consequences due to delayed delivery or loss of package by persons outside the contract of carriage, for yourself or for reasons or causes unforeseen or insurmountable force majeure.
9.4. At the time of delivery of the Products to the carrier, we may send, in our view a confirmation notice by e-mail provided you have indicated an email address when ordering.
9.5. Customers (individuals, professionals or companies) should be able to accept the goods at the address indicated in working hours (delivery is generally between 8:30 and 19 hours of a business day)
9.6. Please note that according to European transport laws, to receive your order, you must perform a visual check of your order, to check for breakage or shock. If you have any doubts or disagreed with the items delivered, or find shock or breakage, do not sign or accept, transport company, the receipt.
9.7. If, after visual inspection of your order in perfect condition and as applied to GET A LAMP, the company must sign the receipt and transport under the same, which is the acknowledgment of receipt. (You may have to be digitally signed, failure to submit proof form) within your order, you will find documents relevant Air Waybill.
9.8. Delivery is deemed to take place when the order is delivered and accepted at the address given by the CUSTOMER, thus the risk of loss, breakage, and all damages and other risks shall pass to the customer.
9.9. If the client can not accept delivery, GET A LAMP may at its option, store the goods on behalf of the CLIENT or reorganize the delivery, provided that the CUSTOMER GET A LAMP may charge additional costs for such delivery.
9.10. It is your responsibility to check and verify that the number of packages and products delivered correspond to the order made and entered in the corresponding packing slip, GET A LAMP is not responsible for discrepancies or damage in delivery occurs when the Client accepts delivery and signs the Proof delivery.
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10. LOSS OR DAMAGE DURING TRANSPORT:
10.1. If a packet is not received within this period, it shall inform GET A LAMP, sending an email to our customer service department: customer.service @ GET A LAMP.com or through the contact form on our website. In this case conducted an investigation along with the carrier that could last several days (term is approximately fourteen (7) business days). During this period, you can not make any forwarding or refund the order.
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11. CANCELLATION OF ORDERS
11.1 The CUSTOMER may cancel all or part the order provided that the order is shipped, notified by email Order Confirmation.
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12. WARRANTIES, RETURNS:
12.1. GET A LAMP is committed to providing our customers with high quality and service. However, on rare occasions where the product delivered is not required by you or the product is defective, in these cases, we offer the possibility that the product is returned.
12.2. Unless otherwise stated in the manufacturer's documentation, all delivered products carry a manufacturer's warranty in any case being those who respond to possible failures or defects in products supplied, and the possible consequences of such . The guarantee applies provided the product is used under normal conditions determined by the manufacturers.
12.3. If you purchase products on GET A LAMP, accepting the provisions of this TERMS AND CONDITIONS, any other provision or warranty regarding the supply of product or service is excluded.
12.4. GET A LAMP shall not be liable for errors or anomalies in the products installed or configured when the Product has been installed incorrectly or subsequently modified by third parties other than GET A LAMP.
12.5. Without prejudice to the right of customers (individuals or companies) to return the GOODS, we record expressly and irrevocably that GET A LAMP does not sell products on a trial. GET A LAMP will not be responsible for the products requested by you in our store, are appropriate to their needs or purposes required for that reason, we recommend to customers to check the specifications, features and product information, published in the GET A LAMP Web before ordering, if in doubt about a product, we suggest that you contact us before placing an order.
12.6 Because the products can not be returned to the manufacturer and can not be sold to other customers, products or orders made in GET A LAMP can not be returned or canceled, if the customer has received and handled them.
12.7 Given the above, and in order to exercise the option to return a product, the customer must inform GET A LAMP, on the request of disagreement and / or refund by sending an email to: customer.service @ GET A LAMP.com, within 7 days
12.7.1. Order Number
12.7.2. Code / s PRODUCT / S (SKU)
12.7.3. DIMENSIONS (height, width, length) and weight of the package containing the product to be returned.
12.7.4. Reason for dissatisfaction, return.
12.7.5. A telephone number for if necessary, our customer service department can contact you.
12.8 Upon receipt of refund application, our Customer Service department will contact you and where GET A LAMPX, at its discretion, accept, process the refund requested, you will receive from us and by e-mail to the address you have indicated to ordering, a AUTHORIZING COLLECTION OF PRODUCTS. This AUTHORIZATION OF COLLECTION OF PRODUCTS, details the products to collect, the cost of the expenses of collection and payment of such costs charged to the CLIENT, to be implemented prior to the collection of PRODUCTS.
12.9. GET A LAMP, will not make the collection of products, until it received by the customer to pay the costs of collection of PRODUCTS.
12.10. Returned products must be in original packaging, unopened with the manufacturers seals intact and undamaged. To avoid rejection of the return, before opening a product or remove the original seal, make sure the PRODUCT / S purchased, is requested by you in your order to GET A LAMP.
12.11. CUSTOMER is the responsibility of any damage in transit from the client, for that reason and to avoid product damage, we recommend appropriate packaging for the transport of the products safely, protecting them to prevent breakage, shock or damage.
12.12. GET A LAMP, will not accept any products not approved in advance in AUTHORIZING COLLECTION OF PRODUCTS.
12.13. At the time of collection of products, the customer must sign the documentation requested by the carrier at the time of collection (that may be digital).
12.14. Upon receipt of product / Total S / s, all returned products will be subject to review by GET A LAMP to verify compliance with the requirements specified in this clause WARRANTIES, RETURNS AND CANCELLATION OF ORDERS and are in perfect condition. GET A LAMP is subject to the manufacturer's guidelines which stipulate that all defects are acceptable before an article is accepted for replacement. If all the above requirements for the return, we will send by email to the address indicated in your request a return authorization number, which will detail the product / S accepted for return and the amount of product / S will will be refunded within 15 days, the same bank account, credit / debit, PayPal, with which he made payment of your order.
12.15. If the client does not find at home for the collection, the carrier will leave up to two notifications to coordinate the collection with the client, in case the carrier can not make the collection, will void the approval for the collection and without requiring GET A LAMP to repay the costs of collection.
13. GETALAM DIRECT RESPONSIBILITY
13.1. These TERMS AND CONDITIONS describes our obligations and responsibilities to the fullest extent with respect to the sale and supply of the products (and compliance assistance services and warranty) and performance of the SERVICES.
13.2. There are no warranties, conditions or other terms GET A LAMP binding except as expressly stated in these Terms and Conditions and are expressly excluded from any warranty, condition or other terms relating to Products or Services which might otherwise be implied or incorporated into the right device, common law or otherwise (including, without limitation, any implied terms of quality or fitness for a particular purpose, reasonable care and skill). In particular, GET A LAMP will not be responsible for ensuring that products are suitable for the purposes of the Client.
13.3. Nothing contained in this limit or exclude our liability for death or personal injury caused by our negligence.
13.4. GET A LAMP, in their relations with clients (individuals and firms), in no event be liable for loss of profits or revenues, loss of contracts for any, loss of data or for any indirect or consequential loss or damage of any kind, regardless of how they occur and whether caused by tort (including negligence), breach of contract or otherwise.
13.5. Our maximum aggregate liability under the contract and these TERMS AND CONDITIONS, whether tort (including negligence) or otherwise not in any event exceed the amount that you (the client).
14. CONTACT GET A LAMP
GET A LAMP shall make all reasonable efforts to respond to your inquiries, questions, requests or complaints that the CLIENT (individual or company) made by mail, email or telephone within 48 hours on working days from receipt of any consultation.
GET A LAMP will make all reasonable efforts to resolve queries or complaints within 5 working days and keep the customer informed of any developments regarding the consultation.
Please send any inquiries to the email address: customer.service @ GET A LAMP.com
15. IMPORT & EXPORT CONTROL
You agree to comply with all export or import laws, agreeing not to export or import any product to any country in contravention of any export or import law, and not to export or import any product to any country for which the required export license / importing or other governmental approval without first obtaining all necessary licenses or approvals. You warrant that you are not located in, is not under the control or a national or resident of any country to which it is forbidden to export or import of products by any law for Export or Import.
16. FORCE MAJEURE
GET A LAMP is committed to making every effort to fulfill our obligations under the contract and agree to these TERMS AND CONDITIONS. However, it will not be liable to the client (individual or business) or be deemed a breach of contract delays, delays or failure to comply with any of the obligations of GET A LAMP with respect to the PRODUCT and / or services, if the delay was by reason of force majeure.
17. ERRORS AND OMISSIONS
GET A LAMP makes every effort to ensure that all prices and descriptions posted on our website or brochures are correct and accurate. However, due to the volume of changes and updates that require e-commerce, it is possible that errors occur PRODUCT information presented. In the case of manifest error or omission, GET A LAMP shall be entitled to cancel the order and cancel the contract, despite having been accepted customer orders and / or received payment from the customer. In this case, the direct responsibility of GET A LAMP will be limited to a refund of any money the Customer has paid for the order.
18. DATA PROTECTION
18.1. In compliance with Law 15/1999 of December 13, Protection of Personal Data, the user is informed of the provisions in Article 5 of that Act, that the data entered in both the contact forms, in Registration and purchase of our site is automatically stored in non-automated files owned by GET A LAMP which will be given the treatment prescribed by the Organic Law on Data Protection. The purpose for which they are intended for contact forms provided throughout the site, is the subsequent start-GET A LAMP contact with users who have had some kind of consultation or management by them. Personal data collected on the registration form in order to make the purchase are included in a file of GET A LAMP and used solely to personalize your present and future purchases, to send advertising (if you select that option) and commercial products of the company, as well as for improving the contractual relations between GET A LAMP and users interested in any of the products offered on the site.
The personal data that the client (individuals and businesses) should give us are essential for the processing of orders. The absence of such data will lead to an automatic cancellation of orders. By accessing and perform operations on the website of GET A LAMP, you agree to provide valid personal information. The fact of providing false or inaccurate information is contrary to these Terms and Conditions.
GET A LAMP undertakes not to use customer data to which access is under the business relationship with any purpose other than that provided herein, and not to disclose, sell, rent or sell them to other people.
18.2. GET A LAMP expressly adopt the security measures appropriate technical and organizational nature (minimum baseline measures established under Royal Decree 1720/2007 of 21 December), to ensure the integrity and security of personal data obtained from the client and agree to these Terms and Conditions, avoiding their alteration, loss, or unauthorized access, given the state of technology, the nature of the data stored and the risks they are exposed, whether from human action or natural or physical environment.
18.3. The CLIENT has the right of access, rectification, cancellation and opposition of all data according to the rules on data protection.
You can at any time make a request to GET A LAMP, via email, to our data protection department (proteccion.datos @ getalamp.com), together with proof of valid photo identification, identity card or passport both sides; (accept only documents of type gif, jpg, or pdf prg).
If they accepted its registration with the web site GET A LAMP, we will send promotional emails (newsletters in the form of emails) proposing new offers, special discounts.
Whenever you want, you can unsubscribe to our newsletter, to stop receiving these emails. To unsubscribe, simply click here or on the link provided to this effect appears to footer of every promotional email.
18.4. For security reasons, and demographic information, GET A LAMP automatically log your IP address (Internet Protocol).
18.5. GET A LAMP for your website uses SSL (Secure Socket Layer) encryption standard in the areas of security and payment. Whenever the client (individual or business) are using a browser that supports SSL, the client is able to conduct encrypted transactions without fear of an intermediary in obtaining the data.
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19.1. The requirement does not enforce any term of these terminis and Conditions, either by you or by our failure constitutes a waiver of such term. This does not affect in any way the right of such party to enforce this term later.
19.2. At any time in its sole and exclusive discretion GET A LAMP may change the terms and conditions of this agreement. Any changes will be available online immediately upon publication in the Web site in http://www.getalamp.com/es/terminos-y-condiciones GET A LAMP. The CLIENT agrees to assume responsibility for periodically reviewing this Agreement. By continuing to use the web GET A LAMP, once you have posted the changes, the customer assumes the terms of this agreement.
19.3. Headings are for convenience only and shall not affect the interpretation of this.
19.4. Assignment You (the customer) may not transfer or assign its responsibilities or rights on the agreement made with GET A LAMP, without written permission from us.
19.5. Notices and notifications required of any party, will take place according to what is stated in these Terms and Conditions.
19.6. The product images are posted on the website of GET A LAMP are for illustration and the actual product you receive may be different from the image that appears in the catalog or on our website, especially with generic products.
20. GOVERNING LAW AND JURISDICTION
This agreement is governed by Spanish law.
For any disputes that may arise in the interpretation and implementation of the agreement (terms and conditions) between the client (individuals and businesses), to express their own jurisdiction, expressly submit to the jurisdiction of the Courts of Barcelona.